Objective

Looking for an opportunity where I can utilize my professional and technical skills, knowledge, communication skills, and involvements to gain further experience while enhancing the company’s efficiency and reputation

Skills

• Detailed experience in cGMP, DEA, HACCP, and GFSI.
• Self-motivated leadership
• Interpersonal communication skills
• Strong sales abilities
• Customer service skills
• Organization skills

Knowledge of Hospitality Operating System

• Visual Matrix
• Choice Advantage

Professional Experience

• Provide the Revenue Management Department with information that includes a market analysis of competitors rates by market segment for weekday and weekend and a forecast of local market conditions and special events that may impact occupancy and rate
• Support sales efforts as directed by the Management and the corporate sales organization
• Train front desk staff to successfully perform selling techniques and procedures for current promos
• Provide input to the annual budget by forecasting changes in operating expenses and labor cost
• Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels and control utility expenses in accordance with energy management and building operations standards
• Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly budget and explain the causes for budget variances of controllable expenses and take corrective action to avoid future occurrences and adjust spending to eliminate variances
• Execute company policies and procedures for purchasing
• Train staff to successfully perform guest service procedures in accordance with company standards
• Recruit, select, train, and manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit
• Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of employees.

References are available upon request